Shopping online should feel exciting, not stressful. Your order from Tulip Lane Boutique is carefully packed by our small Indiana team, and we truly want you to love every piece you receive.
If something isn't quite right, we're here to help!
Orders cannot be changed or cancelled once they are placed.
Eligible items may be returned for store credit within 30 days of delivery.
To qualify for a return, items must be:
Unworn and unwashed
In their original condition
Free of odors, makeup, pet hair, or damage
Returned with original tags attached (when applicable)
There are no restocking fees.
To continue offering exclusive styles, affordable pricing, and limited-edition collections, the following items are Final Sale and cannot be returned or exchanged:
Sale items
Shoes
Intimates
Swimwear
Leggings
Accessories
Free Shipping Threads
TLB BRANDS
Warehouse Finds & Steals
VIP Group Exclusive Sales
Beauty Items
Items purchased with store credit
Orders that originally qualified for free shipping will have the original shipping cost deducted from the store credit issued.
We appreciate your understanding, as many of these products are limited-quantity or cannot be restocked once sold.
Returns are accepted by mail only.
To start a return, please contact our support team at:
Email: rachel@tuliplaneboutique.com
Please include:
Your order number
Reason for the return
Photos of the item (if damaged or defective)
Our support team will provide return instructions and the return mailing address.
We carefully inspect every order before it leaves our boutique. However, if your order arrives damaged, defective, or you received an incorrect item, please contact us within 3 days of delivery.
Email rachel@tuliplaneboutique.com with your order number and clear photos of the issue, and we'll make it right as quickly as possible.
Customers are responsible for return shipping costs unless the item is:
Damaged
Defective
Incorrectly shipped
Original shipping charges are non-refundable unless the return is the result of our error.
We recommend using a trackable shipping service, as Tulip Lane Boutique is not responsible for lost return packages.
Once your return is received and inspected, we will notify you regarding the approval or rejection of your return.
If approved, store credit will be issued via email and can be used anytime at TulipLaneBoutique.com.
Please allow several business days for your return to be processed after it has been delivered to us.
At this time, we do not offer traditional exchanges.
If your item is eligible for return, we'll issue store credit once your return has been processed so you can purchase the item or size you'd prefer.
We're a real family-owned small business, and we're always happy to answer questions before you order.
If you're unsure about sizing, fit, colors, or anything else, send us a message—we'd love to help you shop with confidence.
Thank you for supporting our small business. Every order truly means the world to our family. 💛
🛒 Business Name: Tulip Lane Boutique
📞 Phone: 618-380-1268
📧 Email: rachel@tuliplaneboutique.com
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