We offer FREE shipping on all regular priced items via USPS.  Most items ship within 24 hours, but please allow 1-3 days during busier times.  If you need your order by a specific date, please include that info in the comments section of your order.  We are always happy to express ship an item, and will quote you a shipping price beforehand.   Unfortunately, once your package leaves our warehouse, it is USPS's sole responsibility. We will NOT be held responsible for lost, stolen, or missing packages. If you must file a claim, please go to usps.gov website to file.  Please email rachel@tuliplaneboutique.com with any questions.